Prepare people and devices
Assign staff access, sign in on the devices that will be used and test tickets before doors open. Align ticket types with the event’s physical entry arrangements.
Use recorded check-in results
Verify the ticket and record the check-in through the authorized interface. Staff should review duplicate or unsuccessful checks and follow the organizer’s exception procedure.
Design for the venue
Estimate arrival peaks, provide reliable connectivity and plan assistance points. Larger venues need an operational rehearsal and agreed support arrangements; a ticket page alone does not establish venue readiness.